Hello!

Thanks for your posting. The recommended way to do such things is to combine Eurekalog's error reporting with SmartInspect logging features. We have an step-by-step article on our website which explains how to use both tools in combination:

http://www.gurock.com/smartinspect/inte … log.a.html

You basically attach a SmartInspect log to an Eurekalog email error report and can then load this log file into the SmartInspect Console.

Hope this helps, just let me know in case you have any further questions.

Regards,
Tobias

Yes, absolutely. You can use SmartInspect to generate log files without any exceptions/other events. You can either ask your customer to send the log files in case there are any issues or you can add a small routine to your application to send the files if needed.

Let me know in case there's anything else I can help with.

Thanks,
Tobias

Great, if there's anything else, just let me know.

Thanks,
Tobias